Returns RMA

Not totally satisfied with your purchase? We want to make it right. That’s why returns and exchanges at Sunbox Shop are easy.

You may return product for any reason within 30 days of the original purchase date to receive a full merchandise refund via your original form of payment (including PayPal). Merchandise must be returned and received with tags attached, unworn, in the original packaging, with the original shipping invoice.

Complete the Return Form on-line to begin the process.

Just follow these simple steps:

  1. On the Orders page locate the order you wish to return and click on the Returns/Warranty button.
  2. Follow the guided procedure and print the Return Label & Authorization.
  3. Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product – make sure the package is secure and that the contents do not risk being damaged during shipping.
  4. Attach the Return Label – postage required, on the outside of the package covering any previous address label.

Please allow 7-10 days to process your return and credit your original form of payment. Postage is required for return.